Frequently Asked Questions

For Shoppers

How do I place an order?

Browse our products, add items to your cart, and proceed to checkout. You can pay securely using our available payment methods.

What payment methods are accepted?

We accept major payment methods including UPI, credit/debit cards, and net banking.

How long does delivery take?

Delivery times vary by seller and location. Estimated delivery dates are shown at checkout.

Can I return a product?

Yes. Each seller has their own return policy. Please check the product page for return details or contact us at support@lumireca.com.

How do I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS.

For Sellers

Who can sell on Lumireca?

Retailers, resellers, wholesalers, and dropshippers are all welcome to apply as sellers on Lumireca.

How do I become a seller?

Visit our Become a Seller page and submit your application. Our team will get back to you within 48 hours.

What commission does Lumireca charge?

Commission rates vary by product category. Details will be shared during the seller onboarding process.

When will I receive my payouts?

Payouts are processed on a regular cycle after order completion. Full details are provided during onboarding.

Still Have Questions?

Reach out to us at support@lumireca.com and we will be happy to help.